Like all of you, I absolutley love Social Media. I love the power that it has given the average person. It's almost like some gift of power to have your voice heard by Millions. It's almost like being a celebrity... Well in my mind!
Businesses have also been able to leverage this wonderful as well. It gives them the opportunity to connect with you more on a personal level and for you to get to know the people behind the traditional brick and mortor. But, unfortunately some businesses do not have the time to actually have their own people socially engage their customers and fans and will have outside agencies run their networks.
As a consumer how does that really make you feel?
We at Borcherding are real people and we are here! And that feels great to us, because you do reach out to us and we do answer back and enjoy your feedback both negative and positive.
And occasionally it is quite amusing when you here of big businesses like Chyrsler that did slip from a social media mess up. All resulting from an outside firm. Read the full story here.
SMH!
Sincerely,
The Borcherding Team
The Automotive Diva